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Survey
This identifies the best route to take our fibre from the street into your home. Your survey will be booked in when we speak to you after you’ve placed an order.
![Small, medium and large buildings.]()
Permissions
Like any business installing cabling into a building, we need permission from the freeholder, landlord and/or managing agent. We need this to install our fibre. This is a legal agreement known as a ‘wayleave’. If you own your property, we’ll send you a template wayleave agreement at this stage or we’ll ask you for your landlord’s details and we will manage this process directly with them.
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Installation
The exciting part! Once we’ve got the wayleave, our engineer can visit your property and install your full fibre broadband. Again, we’ll call you to arrange this. We’re looking forward to welcoming you as a customer and as we work through the process, we’ll be able to confirm an exact go live date.
Switching to G.Network couldn’t be easier.
Why switch to G.Network?
Worried about rising costs? Are you paying too much for slower speeds?
At G.Network we're rebuilding London's broadband from the fibre up and we believe everyone should have access to 100% full fibre broadband.
We’ve got a range of tariffs that meet even the most demanding broadband needs. You can buy online or over the phone, and with our London-based sales and support team you know you're in safe hands.
We are currently rolling out our service in more and more areas across London. Check your post code below to see if we are currently available in your area.
How to switch to G.Network.
Whilst we try to connect all of our customers as quickly as possible, getting connected to our independent, full fibre network can take up to 2 months.
This is because we need to; conduct a survey, get the relevant permissions from the landlord or freeholder and organise the installation.
- If you’ve already had a G.Network connection into your premises before, then you can use the existing G.Network router or ONT. All we'll need to do is set your new order live.
- If your premises has not been connected to G.Network before, then we’ll need to connect the fibre from your street to your premises.
