What to Expect After Placing Your G.Network Order: Installation Process, Support, and more.

Find out more about what happens after you place your G.Network order, purchase broadband online or by phone, update or renew your contract, check network availability, manage engineer call-outs, and get assistance when moving to a property with an existing G.Network connection. 

Switching to G.Network FAQs | G.Network

Switching to G.Network FAQs

Switching to G.Network

Managing your G.Network account: access, payments, invoices, upgrades, and cancelling your contract.

Learn how to access your G.Network online account, make payments for monthly invoices, request new copies of invoices, upgrade or downgrade your service, and find information on terminating your contract. Get detailed guidance and contact information for account-related queries.

Billing and account FAQs | G.Network

Billing and account FAQs

Billing and account

Managing your WiFi and router: installation, sign-In, network configuration, parental controls, and router guides

Set up and manage your G.Network WiFi network using the Nokia WiFi app. Configure your broadband settings, including changing network names and passwords. Use parental controls to create profiles, set rules, and limit internet access. Access PDF manuals for detailed router guides.

Setting up your broadband FAQs | G.Network

Setting up your broadband FAQs

Setting up your broadband

Technical Support for G.Network: Connection Troubleshooting, WiFi Speed, Router Configuration, and Full-On WiFi Setup

Technical support for your G.Network connection. Find help for connection troubleshooting, internet outages, and WiFi speed optimization. Access guides to check your connection status and configure WiFi beacons.

Connection, speeds and technical support FAQs | G.Network

Connection, speeds and technical support FAQs

Connection, speeds and technical support

If you couldn't find the information you were looking for you can give one of our advisors a call, they'll be happy to help.

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Cannot create opportunity. Please refer original opportunity

Full fibre broadband with up to 4 months half price and we'll even buy out your current contract! Enjoy up to 13x faster speeds, no in-contract price increases and free installation on 1 and 2 year Gigafast tariffs.

Full Fibre Home Broadband | G.Network

Home broadband

G.Network offers unmatched connectivity. Our business broadband is up to 13 times faster than the London average and backed by London based support team. 

Full Fibre broadband for business | G.Network

Business broadband

Take a look at our partners and developers hub so you can keep up to date on all things G.Network. Find out more about the G.Network brand today. 

Partners & Developers | G.Network

Landlords and developers broadband

Join our experienced team and secure a job with a great salary, career progression opportunities and the support from our Employee Assistance Programme. Search and apply today!

Careers and Vacancies | G.Network

Careers

How to contact us about your full fibre broadband 

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We aim to provide exceptional service for all of our customers. However, if you’re not satisfied  with the services we provide then please get in touch so we rectify this.

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Switch to G.Network for superfast full fibre broadband built for the demands of London. Up to 13x faster speeds, a reliable connection, and flexible contract options for your home or business. Check availability now.

G.Network | 100% Full Fibre Broadband

Home

Full fibre broadband with up to 4 months half price and up to £150 of your exit fee if you're still in contract with another provider. With up to 13x faster speeds and a 3-month guarantee.

Broadband offers | G.Network

Broadband Offers

Experience 13x faster speeds with G.Network's reliable Gigafast connection. Home broadband from just £20 per month.

Gigabit Home Broadband Deals | Quick Connection in London

MDU Get Fibre Now

Want better home broadband? We’re making London a gigabit city. Experience 13x faster speeds and a reliable consistent connection with G.Network home broadband from just £27 per month.

Fast Full-Fibre Home Broadband Deals | Quick Installation

MDU Order Fibre

Avoid in-contract price hikes! Many major providers are raising their prices by up to 14.4%.  With G.Network you get Full fibre broadband at just £27/month with up to 13x faster speeds, market-beating prices, and a 3-month guarantee. See how we compare to our competitors

Compare us | G.Network

Compare Us

Switch to G.Network to avoid price hikes. Gigafast broadband at £32/month with guaranteed no in contract price rises and a 3-month guarantee and local London-based support. Check availability now!

Switch Your Broadband Provider | G.Network

Switch to G.Network while still in contract and get up to £150 towards your early exit fees. Tariffs starting from just £20 a month.

Stuck in contract? | G.Network

Still in contract?

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Frequently asked questions

G.Network understands that there a million and one things to check when looking for your new broadband provider. We put together a list of frequently asked questions to help you choose.

Frequently asked questions.

Switching to G.Network.

Billing and account.

Setting up your broadband.

Connection, speeds and technical support.

Can't find the answer you are looking for?