Just after lockdown, Truffle Burger took their famous original burger recipe into their first bricks and mortar restaurant. Although Soho was the perfect fit for them, getting a decent broadband connection proved tricky when they first moved in.
“We originally went with one of the big providers, but it was useless, particularly when it came to taking customer payments. The restaurant is long and narrow, and if anyone was sitting in the middle or the back of the restaurant, we’d have to ask them to come up to the front of the restaurant to pay. That’s not a good customer experience, especially with payment being the very last thing, it leaves an impression. And we used to dread a busy Saturday service, worrying about whether the payments would go through.”
When another local restaurant mentioned that they’d just joined G.Network, Truffle Burger jumped at the chance switch. After a smooth installation process and game-changing speeds and reliability at the restaurant, Truffle Burger decided it was time to connect their headquarters too, which is nearby.