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Home and HomePro Launch Promotion Terms and Conditions 

These Terms and Conditions (“Terms”) govern this Home and HomePro Launch Promotion (the “Promotion”). 

1. Definitions 

• “Eligible Customers”: means to benefit from this Promotion, you must be a new residential G.Network customer, and subject to the Terms set out below. 
• “Eligible Products”:  means the product(s) listed in section 2 below, which qualify for the Promotion. 
• “Minimum Term”: means a minimum contract term as applicable to the Eligible Products. 
•  “Promotion Period”: means 23 September 2026 to 30 September 2026. 

1. The Promotion 

Eligible Customers who purchase an Eligible Product from the G.Network website or from G.Network for the applicable Minimum Term (as specified below) during the Promotion Period will be eligible for the following promotional offers, subject to the Terms herein:  

• Home for a 24-month minimum term: 

Minimum Term: 24 months. 

Promotional price of £14.50/month for 1 month from connection, then £29.00/month for the remaining 23 months. From month 25 your price will move to the applicable out of contract monthly price. A one-off connection charge of £29.00 will apply. 

• Home for a 12-month minimum term: 

Minimum Term: 12 months. 

Promotional price of £17.50/month for 1 months from connection, then £35.00/month for the remaining 11 months. From month 13 your price will move to the applicable monthly out of contract price. A one-off connection charge of £29.00 will apply. 

• HomePro1 for a 24-month minimum term: 

          a. Minimum Term: 24 months. 

          b. Promotional price of £19.50/month for 6 months from connection, then £39.00/month for the remaining 18 months. From month 25 your price will move to the applicable monthly out of contract price. A one-off connection charge of £19.00 will apply. 

• HomePro1 for a 12-month minimum term: 

          a. Minimum Term: 12 months. 

          b. Promotional price of £22.50/month for 3 months from connection, then £45.00/month for the remaining 9 months. From month 13 your price will move to the applicable monthly out of contract price. A one-off connection charge of £19.00 will apply. 

• HomePro3 for a 24-month minimum term: 

          a. Minimum Term: 24 months.

          b. Promotional price of £29.50/month for 6 months from connection, then £59.00/month for the remaining 18 months. From month 25 your price will move to the applicable monthly out of contract price. A Free Connection Charge will apply. 

• HomePro3 for a 12-month minimum term: 

          a. Minimum Term: 12 months. 

          b. Promotional price of £34.50/month for 3 months from connection, then £69.00/month for the remaining 9 months. From month 13 your price will move to the applicable monthly out of contract price. A Free Connection Charge will apply. 

      3. Exclusions 

• This Promotion does not apply to any business product. 
• This Promotion does not apply to existing customers or customers renewing their contracts. 

      4. Other important terms 

• The 90-day Broadband Satisfaction Guarantee is applicable to this Promotion on 24 and 12 month contracts only. 
• This Promotion cannot be used in conjunction with any other offer, additional discount or promotion. 
• G.Network reserves the right to withdraw this Promotion at any time. 
• These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.  
• All G.Network services are provided subject to the G.Network’s Residential Terms and Conditions for the supply of services, as is available on our website.  
• Your personal data will be processed in accordance with G.Network’s Privacy Notice, as is available on our website. 

PROMOTER: G.Network Holdco Limited Company number 16971502, Registered Office Address: 251 Southwark Bridge Road, London SE1 6FJ. (“G.Network”). 

120x faster than UK's average download speed based on G.Network’s HomePro10 product with up to 8.5 Gbps download speed vs 69.4 Mbps UK average.
35x faster than UK's average download speed based on G.Network’s HomePro3 product with up to 2.4 Gbps download speed vs 69.4 Mbps UK average.
13x faster than UK's average download speed based on G.Network’s HomePro1 product with up to 900 Mbps download speed vs 69.4 Mbps UK average.
4x faster than UK's average download speed based on G.Network’s Home product with up to 300 Mbps download speed vs 69.4 Mbps UK average.
Source: 2023 Ofcom UK Home broadband performance data.

New customers can terminate their service within the first 90 days without cancellation charges by providing a 30-day notice.
Certain Promotional Products and Offers are excluded, see specific offer terms for details. This satisfaction guarantee does not apply to existing customers.
G. Network's satisfaction guarantee is up to four times longer compared to the average offered by BT, Sky, Virgin Media, Talk Talk, Vodafone, Plusnet, and EE. This claim has been independently verified by FDM.

We are rated #1 on Trustpilot as a trusted Full Fibre Broadband provider exclusively serving London (22nd September 2026)