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† Offer available for new customers on 150mb tariffs. Valid from 10/07/2024 to 20/08/2024. See full terms and conditions below.

  1. Switch to our Gigafast Full Fibre and we'll buy out your contract.

    Select one of our 2 year packages and if you're in contract with another provider, we're offering you up to £150 of your exit fee from your current provider**.

Switch to full fibre today.

  1. Market beating prices, backed by FDM.

    Market Beating Prices

    Look for our Market Beating Prices marker - it's your sign that our rates are better than you'd get from other major providers.

  2. Speed Blue

    Gigafast full fibre speeds

    Our 1 Gb speeds are 13x faster than the UK average.

  3. Guarantee Blue

    3 months guarantee

    We believe in what we do so much that our satisfaction period is over six times longer than BT, Sky, Virgin Media, Vodafone and EE.

  1. Virgin, BT, Sky up to 7.9% price rises

    Avoid in-contract price hikes .

    Every year, major providers raise prices mid-contract, exceeding inflations rates and potentially landing you with a 7.9% increase in your bill. Unlike them, we promise that your monthly fee won't increase for the duration of your contract.

Important bits.

† Superfast 150 Promotion Terms and Conditions

Summer Sale Superfast 150 Promotion Terms and Conditions 

 

These Terms and Conditions (“Terms”) govern this Summer Sale Superfast 150 Promotion (the “Promotion”). 

 

  1. Definitions 
    1. “Eligible Customers”: new residential G.Network customers. 
    2.  “Eligible Products”: Residential Superfast 150Mb. 
    3.  “Minimum Term”: a minimum contract term as applicable to the Eligible Product for 1 month rolling contracts, 12 or 24 months contract terms only. 
    4.  “Promotion Period”: 10 July 2024 to 20 August 2024. 
  2. The Promotion 

Eligible Customers who purchase an Eligible Product from the G.Network website for the applicable Minimum Term during the Promotion Period will be eligible for the promotional price as set out below:  

  1. Residential Superfast 150Mb for a 24 month contract term 
    • Minimum Term: 24 months. 
    • Promotional price of £17/month (was £22/month) will be valid for the full Minimum Term from installation. This promotional price will no longer apply from month 25 onwards. 
  2. Residential Superfast 150Mb for a 12 month contract term 
    • Minimum Term: 12 months. 
    • Promotional price of £23/month (was £28/month) will be valid for the full Minimum Term from installation. This promotional price will no longer apply from month 13 onwards. 
  3. Residential Superfast 150Mb for a 1 month rolling contract 
    • Minimum Term: 1 month. 
    • Promotional price of £29/month (was £34/month) will be valid for the full Minimum Term from installation.  
    • The promotional price will continue to apply to 1 month rolling contracts purchased during the Promotion Period until such time as G.Network withdraws the promotional price of £29/month, subject to giving the Eligible Customer 31 days’ prior written notice. 
  4. Other important terms 
    1. The 3-month satisfaction guarantee is applicable to this Promotion. 
    2. Eligible Products purchased for a Minimum Term of 24 months can be used in conjunction with the Buyout Payment Offer. Please see the full terms and conditions of the Buyout Payment Offer for more details.
    3. Subject to section 3.2) above, this Promotion cannot otherwise be used in conjunction with any other offer, additional discounts or promotions. 
    4. G.Network reserves the right to withdraw this Promotion at any time. 
    5. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.  
    6. Your personal data will be processed in accordance with G.Network’s Privacy Notice 

PROMOTER: G.Network Communications Limited, Registration Number 10057745, registered office address: First Floor, 69 Wilson Street, London, United Kingdom, EC2A 2BB (“G.Network”). 

*Summer sale terms and conditions

These Terms and Conditions (“Terms”) govern this Summer Sale Promotion (the “Promotion”).

1. Definitions

1) “Eligible Customers”: new residential G.Network customers.

2) “Eligible Products”:

a. Residential Gigafast 1G.

b. Residential Gigafast Extra 1G.

3) “Minimum Term”: a minimum contract term as applicable to the Eligible Product.

4) “Promotion Period”: 29 May 2024 to 20 Aug 2024. 

2. The Promotion

Eligible Customers who purchase an Eligible Product from the G.Network website for the applicable Minimum Term (as specified below) during the Promotion Period will be eligible for free installation of the Eligible Product and a promotional price of £30/month subject to the following conditions.

1) Residential Gigafast 1G

a. Minimum Term: 2 years.

b. Promotional price of £30/month (was £32/month) will be valid for the full Minimum Term.

2) Residential Gigafast Extra 1G

a. For a Minimum Term of 1 year, the promotional price of £30/month (was £46/month) will be valid for 3 months from installation. From month 4, the monthly price will be £46/month.

b. For a Minimum Term of 2 years, the promotional price of £30/month (was £42/month) will be valid for 6 months from installation. From month 7, the monthly price will be £40/month.

3. Other important terms

1) The 3-month satisfaction guarantee does not apply to this Promotion.

2) This Promotion does not apply to monthly rolling contracts.

3) Eligible Products purchased for a Minimum Term of 2 years can be used in conjunction with the Buyout Offer. Please see the full terms and conditions of the Buyout Offer for more details.

4) This Promotion cannot otherwise be used in conjunction with any other offer, additional discounts or promotions.

5) G.Network reserves the right to withdraw this Promotion at any time.

6) These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction. 

7) Your personal data will be processed in accordance with G.Network’s Privacy Notice.

PROMOTER: G.Network Communications Limited Registration Number 10057745, registered office 69 Wilson Street, London, EC2A 2BB.

** Buyout Payment Offer terms and conditions

Buyout Payment Offer

These Terms and Conditions (“Terms”) govern this Buyout Payment Offer.

“Definitions”

1. Eligible Products are all residential broadband products available on the G.Network website for a minimum 2-year contract term. 

2. Promotion Period is 18 May 2024 to 20 August 2024.

“The Offer”

1. New residential customers who purchase an Eligible Product during the Promotion Period can get up to £150  towards any early termination charges payable when ending their existing broadband agreement before the end of their minimum term.

“Eligibility Criteria”

2. To be eligible to submit a claim you must:

a. have an existing agreement with another service provider for broadband services and still be within your minimum term;

b. been charged an early termination charge by your existing provider for ending your agreement with them before the expiry of the minimum term;

c. Register for the Buyout offer within 14 days of completing your order and before your G.Network service is activated.

d. Submit your claim and provide a copy of your final bill via the Buyout Offer Portal within 45 days of your G.Network service being activated. 

e. Have a G.Network service that is activated by 31 October 2024. Claims submitted after this deadline will not be valid and G.Network will be under no obligation to pay you a Buyout Payment.  Any Buyout Payment made by G.Network as a result of a claim made after the date set out above shall be made entirely at G.Network's discretion.

“How do I claim the Buyout Offer”

1. To claim, customers must register for the Buyout offer. An email, requesting customers to register for the Buyout offer will be sent after you place a G.Network broadband order. A confirmation email for successful registration will be sent. Your Buyout Payment will not be automatically processed as part of your order for the Eligible Product.

2. To validate a claim for the Buyout Offer, customers who have registered a claim will be asked to send a copy of their final bill.  The final bill must:

a. clearly and distinctly show the early termination charges payable.

b. be in the same name as the name on the G.Network order

c. be for services at the same address as the G.Network order – except where the customer is moving home in which case additional proof will be requested

d. not pre-date the date your G.Network order was completed.

Where your current offering is a bundled service which includes other services such as TV, Telephone, and Mobile service then you will only be eligible for a Buyout Payment where your bundled proposition includes a broadband service. 

“How much will my Buyout Payment Be?”

1. The Buyout Payment will be the lower of £150  or the actual early termination fee charged by your existing provider  

2. If approved, and your service is activated with us, the Buyout Payment will be made via BACS to a UK Bank Account which must be in the same name as the G.Network account holder.

“Other important Terms”

1. We recommend that you do not cancel your agreement with your existing provider until your service is active with us.  

2. The 3-month satisfaction guarantee does not apply to this offer.

3. Customers must have an active Direct Debit set up with G.Network

4. This offer cannot be used in conjunction with any other offer, additional discounts, or promotion unless expressly specified in the terms and conditions of another offer, discount or promotion.

5. G.Network reserves the right to withdraw the Buyout Offer at any time

6. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

7. Your personal data will be processed in accordance with .

‘’When will I get my gift?’’

Once you have made a successful claim, your details will be provided to MLP for the fulfilment of the cashback. MLP will contact you via email to the email address associated with your G.Network account to request your bank account details.

Your cashback payment can only be made to the person named on your G.Network account. 

You will have 30 days from the date on your email to enter your bank account details. 

When you have provided your bank account details, your payment will be made within 10 working days and you will be notified via email once it has been sent. Your payment will arrive in your account within 3-5 working days from this date.

PROMOTER: G.Network Communications Limited Registration Number 10057745, registered office 69 Wilson Street, London, EC2A 2BB

This campaign is fulfilled and managed by The Marketing Lounge Partnership (MLP), The Cowshed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.

*** GIGantic Business Summer Sale Promotion Terms and Conditions

These Terms and Conditions (“Terms”) govern this GIGantic Business Summer Sale Promotion (the “Promotion”). 

1. Definitions 

“Eligible Customers”: business G.Network customers meeting the Eligibility Criteria as specified below in section 3. 

“Eligible Products”:  

For SoHo & Small Business products: 150MB, 300Mb and 1G.  

For Business products: 500Mb and 1G.  

For Enterprise products: 1G and 10Gb. 

“Minimum Term”: a minimum contract term as applicable to the Eligible Product(s): 

Soho & Small Business: 12 or 36 months contract terms only.  

Business: 12 or 36 months contract terms only. 

Enterprise: 36 or 60 months contract terms only. 

 “Promotion Period”: 10 June 2024 to 31 July 2024.  

2. The Promotion 

Eligible Customers who purchase an Eligible Product from G.Network for the applicable Minimum Term during the Promotion Period will be eligible for the following promotional offers, subject to the terms and conditions set out herein: 

Soho & Small Business: Free installation on SoHo & Small Business Eligible Products.  

Business: 3 months half price offer on Business Eligible Products. The half price offer will be valid for 3 months only from installation and will no longer apply from month 4 onwards. 

Enterprise: 12 months half price offer on Enterprise Eligible Products. The half price offer will be valid for 12 months only from installation and will no longer apply from month 13 onwards. 

3. Eligibility Criteria 

To be eligible to claim the Promotion, you must: 

Be a new G.Network Business customer; or 

Be an existing G.Network Business customer making a purchase for a new site location. 

4. Exclusions 

Soho & Small Business: This Promotion does not apply to any 1 month contract term. 

Business: This Promotion does not apply to any 1 month contract term. 

Enterprise: This Promotion does not apply to any 12 months contract term. 

5. Other important terms 

This Promotion cannot be used in conjunction with any other offer, additional discounts or promotions. 

G.Network reserves the right to withdraw this Promotion at any time. 

These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.  

Your personal data will be processed in accordance with G.Network’s Privacy Notice. 

PROMOTER: G.Network Communications Limited, Registration Number 10057745, registered office 69 Wilson Street, London, EC2A 2BB. 

^G.Network's Market Beating Price

G.Network's Market Beating Price tracks the prices of major providers (as defined by Ofcom) to provide you with better-than-market average prices, which are independently verified by FDM. Terms and conditions apply.

Find out more
13x faster than UK's average download speed

13x faster than UK's average download speed based on G.Networks Gigafast product with up to 900 Mb download speed vs 69.4 Mb UK average. Source: 2023 Ofcom UK Home broadband performance data.

^^ 3 months satisfaction guarantee

New customers can terminate their service within the first three months without cancellation charges by providing a 30-day notice. Certain Promotional Products and Offers are excluded, see separate offer terms fr details.

G. Network's satisfaction guarantee is up to four times longer compared to the average offered by BT, Sky, Virgin Media, Talk Talk, Vodafone, Plusnet, and EE. This claim has been independently verified by FDM.