One Touch Switch:.

Seamless Switching to G.Network

Switching broadband should be easy

At G.Network, we make it simple with One Touch Switch (OTS)—a hassle-free way to move to better broadband.

What is One Touch Switch?

Switching providers used to mean endless calls, awkward cancellations, and surprise bills. Not anymore. One Touch Switch (OTS), an Ofcom-mandated process, makes changing broadband quick and seamless—no extra admin, just better broadband.

Here's how it works

  1. 01

    You pick G.Network as your new provider

    Choose from our range of Gigafast tariffs and pick G.Network as your new provider.

  2. 02

    We'll handle the rest

    We'll contact your current provider, set the switch date, and make sure there’s no billing overlap or downtime.

  3. 03

    Enjoy your new full fibre broadband

    No awkward chats, no hidden fees. Just a smooth switch to better broadband.

Why Switch to G.Network.

  1. Speed Blue

    Seriously Fast Speeds

    Our full-fibre broadband is up to 13 times faster than the UK average—perfect for streaming, gaming, and working without interruptions.

  2. Coin with letter G

    Great Value

    We offer competitive prices without the hidden costs, so you get more for your money.

  3. Money Blue

    Exit Fees Covered

    Stuck in a contract and worried about the cost of leaving your current provider? We cover up to £150 of exit fees with our Buyout offer.

  4. Renew Blue

    Stress-Free Switching

    No need to chase your current provider—sign up, and we’ll handle the rest.

  5. Guarantee Blue

    Rated #1 on Trustpilot

    We're rated #1 as the leading Full Fibre Broadband provider exclusively serving London

How You Can Switch to G.Network with One Touch Switch Today.

Step 1: Check Availability

G.Network delivers ultra fast, full fibre broadband to London homes and businesses everyday. Check if our services cover your area.

Check availability
Step 2: Pick Your Perfect Plan

With the benefits of full fibre broadband and independently verified market beating prices, you can be confident that we’ve got the right package for you.

Step 3: Place Your Order

Opt in for One Touch Switch, and provide details such as the name of your current broadband provider and your account details—usually found on your bill. We'll match your account and notify your provider that you're making the switch to G.Network.

Step 4: Stay Informed

Your current provider will get in touch to let you know about any changes, such as services you might lose or fees that may apply if you switch. This step ensures you have all the details to make an informed decision.

Step 5: We’ll Handle the Switch

Pick an installation date that suits you, and we’ll get everything set up. What’s great is that your existing broadband stays active until your G.Network connection is up and running and you won’t get charged for two services together after your G.Network connection is activated.

Don't Wait To Upgrade

With G.Network’s Full Fibre Broadband from just £22 a month, there’s never been a better time to switch. 

Our full fibre broadband delivers unmatched speeds and reliability, all backed by an excellent Trustpilot rating that makes us one of London’s most trusted providers.

Important Bits.

* Switcher Deals Terms and Conditions

Switcher deals are available to new customers on 1 and 2 year residential contract. Offer valid from 12/02/2025 through 31/03/2025.

See full t's and c's
13x faster than UK's average download speed

13x faster than UK's average download speed based on G.Networks Gigafast product with up to 900 Mb download speed vs 69.4 Mb UK average. Source: 2023 Ofcom UK Home broadband performance data.

*** Gigafast Extra bundle eligibility

Gigafast Extra bundle includes Gigafast Full Fibre broadband, 1 Fixed IP address and Full-On WiFi. Full-On WiFi is only available to customers in areas with Nokia OLT/ ONT. 

^G.Network's Market Beating Price

G.Network's Market Beating Price tracks the prices of major providers (as defined by Ofcom) to provide you with better-than-market average prices, which are independently verified by FDM. Terms and conditions apply.

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