We’re building a better connected London for Londoners. That means our fibre network is already very close to your home.

Once your order is placed we may need to carry out a survey of your building first and get the necessary permissions to install our fibre in your home. This ensures the best possible route for our fibre for the best possible speeds.

One of our Connections Advisors will give you a call to let you know what the next steps are.

This installation process is straightforward and will involve drilling a small hole to bring the fibre cable into your home and connecting our router next to the nearest socket. Here’s a simple installation guide so you (and your landlord if you have one) know what to expect. We’ll then get you up and running, clear up and be on our way.

There are many different things to consider when trying to choose the correct broadband package for your home. The most important things to keep in mind are the speed, usage and the cost of the package. 

As a general rule we’d recommend:

• 0-30mb (1-2 per household)
• 30-60mb (3+ users per household)
• 60-100mb (serious streaming household)
• 100mb or higher (working with large files and downloads)

Standard ‘Fibre’, or ‘fibre-to-cabinet’ broadband, describes a connection where the fibre cables only go as far as the nearest street cabinet. The final part from the cabinet to your home uses older telephone network copper cables which are slow and inefficient. The further your house is from the cabinet, the slower it gets.

‘Full Fibre’, or ‘fibre-to-home’ broadband, only uses the fibre optic cables, which are more efficient than slower copper cables. There is no copper anywhere in our network - resulting in speeds of up to 1GB, which is up to 13x faster than the UK’s average download speed.

This comparison is not intended to give you any advice in relation to any aspect of any product or service other than the price and the usage allocations of the compared offerings. Other factors such as network coverage and reliability and the provider’s terms and conditions are also relevant things to consider when making a decision. This comparison is just one information point among others you should consider before making a decision. Prices are derived from the provider websites of the providers listed above on 26th September 2025, but you should check with the compared provider to confirm they are still current. For more information on how these comparisons are prepared please email comparisons@fdm.uk.

Out of contract monthly cost* is derived from the price a new customer would be charged from the month immediately following the end of the contract, and is based on publicly available information.

Additional Cost vs. G.Network** is derived from the total contract costs of providers using a pounds & pence price increase policy, or with a fixed price policy.  The total contract costs include the monthly rental price, any upfront fees and annual price increases. The 'Total Cost over 24m' for providers without a fixed "Pounds & Pence” price rise policy does not consider price rises in the calculation. 

13x faster than UK's average download speed based on G.Networks Gigafast product with up to 900 Mb download speed vs 69.4 Mb UK average. Source: 2023 Ofcom UK Home broadband performance data.

New customers can terminate their service within the first three months without cancellation charges by providing a 30-day notice. Certain Promotional Products and Offers are excluded, see specific offer terms for details. This satisfaction guarantee does not apply to existing customers.

G. Network's satisfaction guarantee is up to four times longer compared to the average offered by BT, Sky, Virgin Media, Talk Talk, Vodafone, Plusnet, and EE. This claim has been independently verified by FDM.

G.Network's Market Beating Price tracks the prices of major providers (as defined by Ofcom) to provide you with better-than-market average prices, which are independently verified by FDM. Terms and conditions apply.

Gigafast Extra bundle includes Gigafast Full Fibre broadband, 1 Fixed IP address and Full-On WiFi. Full-On WiFi is only available to customers in areas with Nokia OLT/ ONT. 

We are rated #1 on Trustpilot as the leading Full Fibre Broadband provider exclusively serving London (22nd January 2025)

See the standard price list of our prices and charges.