Why Switch to G. Network Full Fibre Broadband.

We’re building a better connected London for Londoners. That means our fibre network is already very close to your home.

Once your order is placed we may need to carry out a survey of your building first and get the necessary permissions to install our fibre in your home. This ensures the best possible route for our fibre for the best possible speeds.

One of our Connections Advisors will give you a call to let you know what the next steps are.

This installation process is straightforward and will involve drilling a small hole to bring the fibre cable into your home and connecting our router next to the nearest socket. Here’s a simple installation guide so you (and your landlord if you have one) know what to expect. We’ll then get you up and running, clear up and be on our way.

There are many different things to consider when trying to choose the correct broadband package for your home. The most important things to keep in mind are the speed, usage and the cost of the package. 

As a general rule we’d recommend:

• 0-30mb (1-2 per household)
• 30-60mb (3+ users per household)
• 60-100mb (serious streaming household)
• 100mb or higher (working with large files and downloads)

Standard ‘Fibre’, or ‘fibre-to-cabinet’ broadband, describes a connection where the fibre cables only go as far as the nearest street cabinet. The final part from the cabinet to your home uses older telephone network copper cables which are slow and inefficient. The further your house is from the cabinet, the slower it gets.

‘Full Fibre’, or ‘fibre-to-home’ broadband, only uses the fibre optic cables, which are more efficient than slower copper cables. There is no copper anywhere in our network - resulting in speeds of up to 1GB, which is up to 13x faster than the UK’s average download speed.

August Bank Holiday Offer Terms and Conditions 

These Terms and Conditions (“Terms”) govern this August Bank Holiday Offer (the “Promotion”). 

 1. Definitions 

• “Eligible Customers”: means to benefit from this Promotion, you must be a new residential G.Network customer, and subject to the Terms set out below. 
• “Eligible Products”:  means the product(s) listed in section 2 below, which qualify for the Promotion. 
• “Minimum Term”: means a minimum contract term as applicable to the Eligible Products. 
• Promotion Period”: means 14 August 2026 to 01 September 2026. 

2. The Promotion 

Eligible Customers who purchase an Eligible Product from the G.Network website or from G.Network for the applicable Minimum Term (as specified below) during the Promotion Period will be eligible for the following promotional offers, subject to the Terms herein:  

• Residential Gigafast 1G for a 24 month contract term: Free Connection 
• Residential Gigafast 1G for a 12 month contract term: Free Connection 

3. Exclusions 

• This Promotion does not apply to any 1 month contract term. 
• This Promotion does not apply to any business product. 
• This Promotion does not apply to existing customers or customers renewing their contracts. 

4. Other important terms 

• This Promotion does not apply to any 1 month contract term. 
• The 3-month satisfaction guarantee is applicable to this Promotion. 
• This Promotion does not apply to monthly rolling contracts. 
• Eligible Products purchased for a Minimum Term of 24 months can be used in conjunction with the Buyout Offer. Please see the full terms and conditions of the Buyout Offer for more details, as is available on our website. 
• Subject to section 3 above, this Promotion cannot otherwise be used in conjunction with any other offer, additional discounts or promotions. 
• G.Network reserves the right to withdraw this Promotion at any time. 
• These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.  
• Your personal data will be processed in accordance with G.Network’s Privacy Notice. 

PROMOTER: G.Network. 251 Southwark Bridge Road, London SE1 6FJ. Company number 16971502. VAT number 515169006. 

13x faster than UK's average download speed based on G.Networks Gigafast product with up to 900 Mb download speed vs 69.4 Mb UK average. Source: 2023 Ofcom UK Home broadband performance data.

New customers can terminate their service within the first three months without cancellation charges by providing a 30-day notice. Certain Promotional Products and Offers are excluded, see specific offer terms for details. This satisfaction guarantee does not apply to existing customers.

G. Network's satisfaction guarantee is up to four times longer compared to the average offered by BT, Sky, Virgin Media, Talk Talk, Vodafone, Plusnet, and EE. This claim has been independently verified by FDM.

Gigafast Extra bundle includes Gigafast Full Fibre broadband, 1 Fixed IP address and Full-On WiFi. Full-On WiFi is only available to customers in areas with Nokia OLT/ ONT. 

We are rated #1 on Trustpilot as the leading Full Fibre Broadband provider exclusively serving London (22nd January 2025)

See the standard price list of our prices and charges.