Fantastic news! Our gigabit fibre is right outside your door. Once your order is placed all we need to do is get an engineer scheduled to bring our fibre into your building and activate your service.

One of our Connections Advisors will give you a call to let you know what the next steps are.

The installation process is straightforward and will involve drilling a small hole to bring the fibre cable into your home and connecting our router next to the nearest socket. Here’s a simple installation guide so you (and your landlord if you have one) know what to expect. We’ll then get you up and running, clear up and be on our way.

There are many different things to consider when trying to choose the correct broadband package for your home. The most important things to keep in mind are the speed, usage and the cost of the package. 

As a general rule we’d recommend:

• 0-30mb (1-2 per household)
• 30-60mb (3+ users per household)
• 60-100mb (serious streaming household)
• 100mb or higher (working with large files and downloads)

Standard ‘Fibre’, or ‘fibre-to-cabinet’ broadband, describes a connection where the fibre cables only go as far as the nearest street cabinet. The final part from the cabinet to your home uses older telephone network copper cables which are slow and inefficient. The further your house is from the cabinet, the slower it gets.

‘Full Fibre’, or ‘fibre-to-home’ broadband, only uses the fibre optic cables, which are more efficient than slower copper cables. There is no copper anywhere in our network - resulting in speeds of up to 1GB, which is up to 13x faster than the UK’s average download speed.

Ultrafast 300 Promotion Terms and Conditions 

These Terms and Conditions (“Terms”) govern this Ultrafast 300 Promotion (the “Promotion”). 

1. Definitions 

1. “Eligible Customers”: to benefit from this Promotion, you must be a new residential G.Network customer, and subject to the Promotion Terms set out below. 
2. “Eligible Products”:  means the product(s) listed in section 2 below, which qualify for the Promotion. 
3. “Minimum Term”: a minimum contract term as applicable to the Eligible Products. 
4.  “Promotion Period”: 1 August 2025 to 31 August 2025.

2. The Promotion 

Eligible Customers who purchase an Eligible Product from the G.Network website or from G.Network for the applicable Minimum Term (as specified below) during the Promotion Period will be eligible for the following promotional offers, subject to the Terms herein:  

1. Residential Ultrafast 300 for a 24 month contract term: 

• a. Minimum Term: 24 months. 
• b. Promotional price of £24.00/month (was £25.00/month) will be valid for the full Minimum Term from installation. This promotional price will no longer apply from month 25 onwards. 

1. Residential Ultrafast 300 for a 12 month contract term: 

• a. Minimum Term: 12 months. 
• b. Promotional price of £30.00/month (was £31.00/month) will be valid for the full Minimum Term from installation. This promotional price will no longer apply from month 13 onwards. 

1. Residential Ultrafast 300 for a 1 month rolling contract: 

• a. Minimum Term: 1 month. 
• b. Promotional price of £37.00/month (was £37.00/month) will be valid for the full Minimum Term from installation.  
• c. On expiry of the Minimum Term, the promotional price will continue to apply to 1 month rolling contracts purchased during the Promotion Period until such time as G.Network withdraws the promotional price of £37.00/month, subject to giving the Eligible Customer 31 days’ prior written notice. 

Exclusions 

This Promotion does not apply to any business product. 

Other important terms 

1. The 3-month satisfaction guarantee is applicable to this Promotion on 24 and 12 months contracts. 
2. Only Eligible Products purchased for a Minimum Term of 24 months can be used in conjunction with the Buyout Payment Offer. Please see the full terms and conditions of the Buyout Payment Offer for more details, as is available on our website. 
3. Subject to section 4.2 above, this Promotion cannot otherwise be used in conjunction with any other offer, additional discount or promotion. 
4. G.Network reserves the right to withdraw this Promotion at any time. 
5. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.  
6. All G.Network services are provided subject to the G.Network’s Residential Terms and Conditions for the supply of services, as is available on our website.  
7. Your personal data will be processed in accordance with G.Network’s Privacy Notice, as is available on our website. 

PROMOTER: G.Network Communications Limited, Registration Number 10057745, registered office address: First Floor, 69 Wilson Street, London, United Kingdom, EC2A 2BB (“G.Network”). 

This comparison is not intended to give you any advice in relation to any aspect of any product or service other than the price and the usage allocations of the compared offerings. Other factors such as network coverage and reliability and the provider’s terms and conditions are also relevant things to consider when making a decision. This comparison is just one information point among others you should consider before making a decision. Prices are derived from the provider websites of the providers listed above on 28th April 2025, but you should check with the compared provider to confirm they are still current. For more information on how these comparisons are prepared please email comparisons@fdm.uk.

Out of contract monthly cost* is derived from the price a new customer would be charged from the month immediately following the end of the contract, and is based on publicly available information.

Additional Cost vs. G.Network** is derived from the total contract costs of providers using a pounds & pence price increase policy, or with a fixed price policy.  The total contract costs include the monthly rental price, any upfront fees and annual price increases. The 'Total Cost over 24m' for providers without a fixed "Pounds & Pence” price rise policy does not consider price rises in the calculation. 

13x faster than UK's average download speed based on G.Networks Gigafast product with up to 900 Mb download speed vs 69.4 Mb UK average. Source: 2023 Ofcom UK Home broadband performance data.

New customers can terminate their service within the first three months without cancellation charges by providing a 30-day notice. Certain Promotional Products and Offers are excluded, see specific offer terms for details.

G. Network's satisfaction guarantee is up to four times longer compared to the average offered by BT, Sky, Virgin Media, Talk Talk, Vodafone, Plusnet, and EE. This claim has been independently verified by FDM.

G.Network's Market Beating Price tracks the prices of major providers (as defined by Ofcom) to provide you with better-than-market average prices, which are independently verified by FDM. Terms and conditions apply.

Gigafast Extra bundle includes Gigafast Full Fibre broadband, 1 Fixed IP address and Full-On WiFi. Full-On WiFi is only available to customers in areas with Nokia OLT/ ONT. 

We are rated #1 on Trustpilot as the leading Full Fibre Broadband provider exclusively serving London (22nd January 2025)

See the standard price list of our prices and charges.