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Your guide to seamless switching.
In a world where connectivity is more important than ever, it’s essential customers are getting the best out of their broadband connections and for some that might mean switching things up.
Switching broadband providers not only gives you the chance to explore better deals but can also help you navigate issues like mid-contract price rises. Here’s our top five tips on how to make sure you’re getting the most effective package that suits your needs - thinking about speed, reliability, and better value service.
Find the Right Deal for You:
When contemplating a switch, a critical first step is evaluating your specific needs. If you’re an avid gamer, speed and reliability could be what gets you the gold medal. Alternatively, if you're a family with changing needs and tight budgets, cost and flexibility is your key watch out. For most, it’s good to seek a provider that strikes the right balance between speed, reliability, cost, and flexibility.
At G.Network, simplifying this process is our priority. You can find detailed commercial information, including the FDM badge and banners, available onsite for easy package comparisons.
Check Contract Details with Your Existing Provider:
It’s important to be aware of possible contract exit costs and the terms and conditions around terminating your contract, all of which might impact when or how you exit your existing deal. Before making the leap, thoroughly review the details of your current contract or speak to customer services.
Sign Up with the New Provider:
Once you've found your perfect match, signing up with the new provider is the next step. One insider tip is to check if your new provider has a satisfaction period - G.Network believes in what we do so much that our satisfaction period is over four times longer than any other provider. You’re free to cancel anytime within the first three months without any exit fees and no hard feelings.
You should also take advantage of any switcher offers available to make your transition even smoother.
At G.Network, we'll cover your early exit fees from your current provider when you switch to us. It's our way of making the transition smoother for you and your wallet.
Pick an Installation Date:
Preparing for the switch involves choosing an installation date, which may include scheduling an engineer visit. Before the installation date, verify that your existing equipment is compatible with the new broadband service. This includes routers, modems, and any devices requiring network configuration.
You can find a helpful guide to installation here.
Inform Your Old Provider:
To complete the switch, it is useful to let your old provider know you're leaving. Often, your new provider will do this for you, but that’s not always the case, so it’s best to double check. This helps to ensure a seamless transition without any overlapping services – and provides peace of mind that you’ve triggered the notice period at the right time.
Mythbusting Q&A.
Will I lose internet during the switch?
No, the process is designed to minimise downtime, and your new connection should be established without interruption.
Isn't it too much hassle?
Switching providers has become much more streamlined. At G.Network, we believe in complete transparency and delivering what we advertise. That's why we offer clear upfront pricing, reliable full fibre broadband and exceptional customer service making it an easy switch.
Is there really that much difference between providers?
It’s always worth shopping around. Providers vary in terms of speed, reliability, and customer service – as well as whether they will implement mid-contract price rises. Researching and choosing the right provider can significantly impact your internet experience and save you some cash too.
I've already got a fibre connection – isn’t that already the best?
Not all fibre connections are created equal! With G.Network infrastructure, residents and businesses are able to access 100% full fibre connections which means even stronger connections with gigafast download and upload speeds and great reliability.
Making the switch might seem like a daunting task, but armed with the right information, you can effortlessly transition to a broadband service that better suits your needs. Explore the possibilities, and enjoy a better connected future.