You don't need to contact your old provider to switch, just talk to us and we'll handle it for you. We'll contact your current provider and manager you switch for you with no downtime.
Thanks to One Touch Switch (OTS), a new process introduced by Ofcom (the UK's telecoms watchdog), changing providers is now quick and hassle-free.
We’re upgrading internet connectivity across the capital to enable consumers and businesses to thrive. With gigafast full fibre speeds and excellent service ratings, we’re building a better connected London that’s accessible and affordable for all.
Our 1Gb speed is 13x faster than the UK average. 100% full fibre delivered over our ultra reliable and fully future-proofed network, built exclusively for London
Our dedicated team will handle everything. We'll speak to your current provider and if necessary, arrange for one of our expert engineers to complete your installation.
5-star service from our London based support team. We're so confident you'll love it, our satisfaction guarantee is up to 4 times longer than other providers.
Lock in your price for 12 or 24 months, and for ultimate flexibility choose our monthly rolling option. Upgrade at anytime.
It really is as easy as 1, 2, 3!
We're building Gigafast connections across London - check whether G.Network is available in your area.
Choose your speed and plan, along with any add-ons.
That's it! We’ll review your order and aim to call you within 48 hours to talk you through the connection process.
If you're moving to a new property that already has a G.Network connection/router, please get in touch with our sales team or place a new order online.
Our team will be able to handle your request and assist you in setting up the connection at your new place.
We’re rolling out our network across London. To check if our services are available in your area, you can use the our availability checker.
Alternatively, you can contact our sales team who will be able to advise whether we serve your address.
Phone: 0800 084 3737
Email: sales@g.network
Switching broadband providers not only gives you the chance to explore better deals but can also help you navigate issues like mid-contract price rises.
Making the switch might seem like a daunting task, but armed with the right information, you can effortlessly transition to a broadband service that better suits your needs. Explore the possibilities, and enjoy a better connected future.
August Bank Holiday Offer Terms and Conditions
These Terms and Conditions (“Terms”) govern this August Bank Holiday Offer (the “Promotion”).
1. Definitions
2. The Promotion
Eligible Customers who purchase an Eligible Product from the G.Network website or from G.Network for the applicable Minimum Term (as specified below) during the Promotion Period will be eligible for the following promotional offers, subject to the Terms herein:
3. Exclusions
4. Other important terms
PROMOTER: G.Network. 251 Southwark Bridge Road, London SE1 6FJ. Company number 16971502. VAT number 515169006.
13x faster than UK's average download speed based on G.Networks Gigafast product with up to 900 Mb download speed vs 69.4 Mb UK average. Source: 2023 Ofcom UK Home broadband performance data.
New customers can terminate their service within the first three months without cancellation charges by providing a 30-day notice. Certain Promotional Products and Offers are excluded, see specific offer terms for details. This satisfaction guarantee does not apply to existing customers.
G. Network's satisfaction guarantee is up to four times longer compared to the average offered by BT, Sky, Virgin Media, Talk Talk, Vodafone, Plusnet, and EE. This claim has been independently verified by FDM.
Gigafast Extra bundle includes Gigafast Full Fibre broadband, 1 Fixed IP address and Full-On WiFi. Full-On WiFi is only available to customers in areas with Nokia OLT/ ONT.
We are rated #1 on Trustpilot as the leading Full Fibre Broadband provider exclusively serving London (22nd January 2025)
See the standard price list of our prices and charges.
