Switch with confidence.
We are so confident in our service that we offer a 3 month satisfaction guarantee. That is up to four times longer than the average from major providers*.
If you are not happy within the first 90 days, we will fix it or you can leave penalty free. Simple, stress free, and built around you.
Important Bits.
* 3 months satisfaction guarantee
New customers can terminate their service within the first three months without cancellation charges by providing a 30-day notice. Certain Promotional Products and Offers are excluded, see separate offer terms for details. This satisfaction guarantee does not apply to existing customers.
G. Network's satisfaction guarantee is up to four times longer compared to the average offered by BT, Sky, Virgin Media, Talk Talk, Vodafone, Plusnet, and EE. This claim has been independently verified by FDM.
Standard prices and charges list
See the standard price list of our prices and charges.
Trustpilot rating validation
We are rated "Excellent" on Trustpilot as a trusted full fibre broadband provider exclusively serving London (5th October 2026).