New customers can terminate their service within the first three months without cancellation charges by providing a 30-day notice. Certain Promotional Products and Offers are excluded, see separate offer terms for details. This satisfaction guarantee does not apply to existing customers.

G. Network's satisfaction guarantee is up to four times longer compared to the average offered by BT, Sky, Virgin Media, Talk Talk, Vodafone, Plusnet, and EE. This claim has been independently verified by FDM.

This comparison is not intended to give you any advice in relation to any aspect of any product or service other than the price and the usage allocations of the compared offerings. Other factors such as network coverage and reliability and the provider’s terms and conditions are also relevant things to consider when making a decision. This comparison is just one information point among others you should consider before making a decision. Prices are derived from the provider websites of the providers listed above on 15 December 2025, but you should check with the compared provider to confirm they are still current. For more information on how these comparisons are prepared please email comparisons@fdm.uk.

Out of contract monthly cost* is derived from the price a new customer would be charged from the month immediately following the end of the contract, and is based on publicly available information.

Additional Cost vs. G.Network** is derived from the total contract costs of providers using a pounds & pence price increase policy, or with a fixed price policy.  The total contract costs include the monthly rental price, any upfront fees and annual price increases. The 'Total Cost over 24m' for providers without a fixed "Pounds & Pence” price rise policy does not consider price rises in the calculation. 

See the standard price list of our prices and charges.

We are rated #1 on Trustpilot as the leading Full Fibre Broadband provider exclusively serving London (22nd January 2025)