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Contact Us 

CRM Manager
As part of our accelerated expansion, we&rsquo;re looking to drive growth through our CRM activity. It&rsquo;s a newly created role where you&rsquo;ll be responsible for building and automating CRM campaigns to prospects, leads and existing customers by segmenting our database for tailored communications.
Our marketing team is small, but developing at pace, so you&rsquo;ll need to review our existing set up and implement campaigns including; welcome to service, upsell, nurture activity for prospects and retention comms.
What you&rsquo;ll do
<ul>
<li>Own CRM Strategy, identifying target areas, frequency and setting KPI&rsquo;s</li>
<li>Build campaign using CRM tools, including data selection, with continuous evaluation and optimisation</li>
<li>Support across other CRM channels including SMS and Email.</li>
<li>Weekly reporting of campaign effectiveness against budgets and targets</li>
<li>Identify, test and scale new opportunities for growth through a clear analysis of client behaviour and engagement</li>
<li>Work closely with colleagues across the business to refine customer targeting and segmentation and deliver insight on customer&nbsp;behavior.</li>
</ul>
Skills, experience and qualifications (required) 
<ul>
<li>A proven background in CRM with demonstrable experience of building and automating campaigns.</li>
<li>Proven effectiveness in implementing and managing segmented CRM campaigns across a range of journeys</li>
<li>Highly skilled at campaign production sends and evaluation using third-party tools</li>
<li>Have an excellent understanding of digital communications planning to drive the right creative messaging for each customer group</li>
<li>Experience setting up new processes strategy and methodology; theory and practice</li>
<li>Proven track record of meeting deadlines and KPI&rsquo;s </li>
</ul>
Skills, experience and qualifications (preferred)
<ul>
<li>Experience of working with Pardot </li>
</ul>
About us
We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London.
It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
<h4>Bring your whole self to work</h4>
G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.

Annabel Honour

Daniel Titley

Charlotte Clark

DIPB Scheme

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CRM Manager

London, W1

Replacement (Y/N)

Free Text

London

first_name

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Please read our privacy policy <a title="Privacy policy" href="https://g.network/recruitment-privacy-notice" target="_blank" rel="noopener">here.</a>

question_11250826002[]

question_11806673002

question_11806675002

question_11895919002

question_11250825002

Principal Network Engineer&nbsp;
The role will be reporting to the Network Manager, the successful candidate will be responsible for leading the maintenance, solution design and expansion of the network.&nbsp;
As a predominantly project focused team role, prospective candidates will be expected to own their assigned project, from technical scoping right through delivery and optimisation, either independently, or as a team lead.&nbsp;
What you&rsquo;ll do&nbsp;
<ul>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Own technology framework &amp; deliver technical tasks of projects from the network projects pipeline.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Work closely with Project Managers to deliver against project objectives.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Be an authority on the existing Network, acting as the final point of call for fault escalation.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Network solution design, maintenance and optimisation.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Ensure network availability is kept above the SLA thresholds.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Assess, maintain and enhance network performance and security.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Proactive response to alarms &amp; monitor the network status.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Create technical documentation starting from network designs, troubleshooting manual and procedures to user guides.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Work with all the key stakeholders to ensure project tasks are completed efficiently and effectively.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Carry out migration/maintenance tasks as required by the business.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Visit data centres &amp; sites to keep the network up to a set standard.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Provide Out of Hours support for network escalations.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Liaise with vendors and suppliers.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Create testing methodologies and ensure rigorous testing is carried out against each solution.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="3" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Support junior members of the team with the technical queries.&nbsp;</li>
</ul>
&nbsp;Skills, experience and qualifications (required)&nbsp;&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Strong experience in network project delivery role. (ISP Preferred)&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Proven hands-on experience working with carrier grade cisco devices.</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">The aptitude to work autonomously, or to lead a small team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Strong carrier grade network solution design, migration and implementation experience.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Comprehensive practical and theoretical knowledge of typical carrier technologies, including BGP, OSPF/ISIS, Multicast, IPv6, Firewalls, MPLS and MPLS based VPN solutions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">The ability to quickly learn and implement new technologies, in a fast paced, constantly evolving environment.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Deep understanding of packet captures, and the ability to diagnose and troubleshoot problems based on packet analysis.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Experience of configuring and using common Network Monitoring Systems (NMS) such as Solarwinds, Nagios, PRTG, etc.&nbsp;&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Experience producing technical documentation including,&nbsp; High Level Designs (HLD), Low Level Designs (LLD)&nbsp; &amp; Migration Strategy etc.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="7" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">CCIE or equivalent qualification (or relevant experience). Ideally CCIE-SP&nbsp;</li>
</ul>
&nbsp;Skills, experience and qualifications (preferred)&nbsp;
<ul>
<li data-leveltext="●" data-font="" data-listid="6" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Working towards multiple CCIEs or equivalent qualifications&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="6" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">CCDP or equivalent&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="6" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Network Security experience&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="6" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Experience with PON based infrastructure&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="6" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Service provider background&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="6" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Automation/Scripting Skills&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="6" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Exposure to SDN&nbsp;</li>
</ul>
About us&nbsp;
We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London.&nbsp;
It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.&nbsp;
Bring your whole self to work&nbsp;
G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.&nbsp;

Nicky Horswell

James Newton

Terry Ha

Sulaiman Ahmed

Approval email if unbudgeted

Employment contract template type

IR35 status (contract roles only)

Screening level

Principal Network Engineer

Hire - New Headcount

On Hold

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Finance Manager
<h4>The Role:</h4>
Reporting to the Head of Financial Reporting, the Finance Manager is a key role in the finance team responsible for the management and continuous improvement of the financial planning and reporting processes as well as providing commercial decision support to the wider business.&nbsp; This role works closely with the broader finance team as well as with senior management and the Executive across the business.
<h4>The Responsibilities:</h4>
<ul>
<li>Management of the monthly reporting and forecasting process</li>
<li>Delivery of timely, accurate and insightful financial information to the Executive Board and external stakeholders</li>
<li>Work directly with senior management across the business to ensure budgets are managed effectively and issues identified on a timely basis</li>
<li>Contribute to the design, implementation and continuous improvement of the forecasting process</li>
<li>Monitor KPI&rsquo;s and identify the cause of unexpected variances</li>
<li>Develop reporting through Financial Force</li>
<li>Provide commercial decision support: business cases for investment, financial appraisal and scenario analysis, post investment reviews</li>
<li>Be able to produce information, reconciliations, and analysis to the external auditors as required</li>
<li>Assist with financial accounting queries</li>
</ul>
The Deliverables:
<ul>
<li>Accurate and timely monthly financial information</li>
<li>Annual budget &ndash; approved by Exec and Investors</li>
<li>Develop and manage the forecasting process and improve forecasting accuracy</li>
<li>Business cases as required by the business</li>
</ul>
Skills and experience:
<ul>
<li>Qualified accountant &ndash; ACA, CIMA or equivalent with a minimum of two years post qualified experience</li>
<li>Minimum of two years industry experience in FP&amp;A or a commercial finance role</li>
<li>Excellent stakeholder management skills</li>
<li>Clear communicator, both oral and written</li>
<li>Experience in working in a fast paced, dynamic environment</li>
<li>Proven track record in identifying creative and practical solutions to problems</li>
<li>Strong excel skills &amp; financial modelling experience</li>
<li>Project management skills</li>
<li>Strong IFRS knowledge desireable</li>
<li>Direct experience of capital-intensive business desirable</li>
<li>Financial Force and Sales Force knowledge is desirable</li>
</ul>
<h4>About us</h4>
We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London.
It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
<h4>Bring your whole self to work</h4>
G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.
&nbsp;

Kelley Brown

Alan Reynolds

Lesley-Ann De Vos

Finance Manager

New headcount request approval email (for non-starters, replacements and ad-hoc requests)

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Inbound Telesales Adviser
Salary - &pound;30K
As G.Network expands across London interest and demand for our service continues to grow, this represents a great opportunity to assist and inform prospects of how we can help improve their broadband experience.
As an Inbound Telesales Adviser you will engage with prospects to ensure a smooth sales process. You will demonstrate excellent communication and professionalism to develop leads and seek opportunities to increase sales and growth, through management of calls both inbound and outbound, as well as email, online chat and social media channels
Not only would you be working for a rapidly scaling, innovative and forward thinking, PE backed business, but you&rsquo;d get to work with a fun, diverse and driven team who love what they do. You&rsquo;d be supported by an encouraging leadership team who will inspire you to be your very best.
What you&rsquo;ll do
<ul>
<li>To be an active part in the growth of the Inside sales team</li>
<li>Making calls and following up with clients to meet their needs</li>
<li>Maintaining good relationships with existing clients</li>
<li>Managing pipeline</li>
<li>Making sure to understand the individual and unique needs of each customer</li>
<li>Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails</li>
<li>Understanding customer needs and requirements</li>
<li>Routing qualified opportunities to the appropriate business sales executives for further development and closure</li>
<li>Owning tasks and seeing them through to completion</li>
<li>Identifying and closing sales opportunities</li>
<li>Adhering or exceeding to SLAs</li>
<li>Providing market leading customer experience</li>
</ul>
About You
You will be an enthusiastic, driven individual excited by a challenge and resilient to set backs.&nbsp; You will be confident and organised with the ability to manage high volumes of inbound/outbound call traffic.
You will be empathetic and customer focused. An evangelist of how technology can improve productivity, efficiency &amp; customer satisfaction as well as practically minded to see both the goals that are needed to be achieved and the bigger picture in terms of the relationship as a whole.
Skills, experience and qualifications (essential)&nbsp;
<ul>
<li>Bright, enthusiastic personality, confident and eloquent at delivering information</li>
<li>Excellent interpersonal skills, with the ability to communicate confidently and professionally, managing and leveraging senior level relationships</li>
<li>A basic understanding of qualifying client requirements and goal setting</li>
<li>Ability to meet deadlines and KPI&rsquo;s</li>
<li>Comfortable in a fast-paced and ever-changing environment</li>
</ul>
Skills, experience and qualifications (preferred)
<ul>
<li>Experience of Sales Force CRM</li>
</ul>
About us
We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London.
It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
Bring your whole self to work
G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.
&nbsp;
&nbsp;
&nbsp;
&nbsp;

John Porter

Paul Ryan

Inside Sales Adviser

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Inbound Telesales Adviser

Customer Service Adviser
Salary: &pound;27,000
G.Network is changing connectivity in London. As a 100% full fibre network, we are digging streets and deploying fibre to the premises (FTTP) across central London, offering world class products supported by industry leading service.
Private Equity backed and founder led, G.Network has ambitious expansion plans and as a consequence is looking for Customer Service Advisers to support the business in our next phase of growth.
This is a fantastic opportunity for an entrepreneurial minded, excellence driven individual to deliver customer service, retention and growth at one of the most innovative telecoms companies in the UK.
The Role:
The Customer Service Team are the first point of contact for our customers, offering an instant resolution to queries, which is fundamental to our overall customer experience.&nbsp; The team provide an efficient, first call resolution which communicates to our customers with speed, courtesy, respect and accuracy.
Customer Service Advisers at G.Network support our customers with orders, billing, installs and general queries via telephone, social and email channels.
The Responsibilities:
<ul>
<li>Manage large amounts of incoming calls</li>
<li>Identify and assess customer needs to achieve satisfaction</li>
<li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li>
<li>Meet personal/customer service team targets and call handling quotas</li>
<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li>
<li>Keep records of customer interactions, process customer accounts and file documents</li>
<li>Follow communication procedures, guidelines and policies</li>
<li>Go the extra mile to engage customers and achieve client satisfaction</li>
<li>Oversee billing and payment queries</li>
<li>Engage and respond to social media and online review platforms</li>
<li>Manage and respond to emails</li>
<li>Data protection - Keep sensitive information and financial records private and confidential</li>
</ul>
&nbsp;
The Deliverables/KPI&rsquo;s:
Call Management
<ul>
<li>Calls to be answered within a set SLA, in an upbeat friendly manner</li>
</ul>
Emails
<ul>
<li>Emails to be acknowledged and actioned in a professional manner within a 2hr response time</li>
</ul>
Chat
<ul>
<li>Conversion rate of 10% for live chat</li>
<li>98% of all chat to be picked up</li>
<li>10 second SLA response time to chats</li>
</ul>
Social Media
<ul>
<li>All responses to be made within 1 hour, this can include a holding message where additional information is being sought</li>
<li>100% response rate for questions to G.Network.</li>
</ul>
Reviews
<ul>
<li>All online web-based customer reviews should be responded to in a timely manner. Positive reviews this should be acknowledgement with negative reviews investigated and responded to with resolution statement</li>
</ul>
Complaints
<ul>
<li>100% of complaints to be logged</li>
<li>100% of complaints to be responded to with 24hrs</li>
<li>100% of complaints to be seen through to completion</li>
</ul>
 You Offer:
<ul>
<li>Proven customer support experience or experience as a customer service adviser with a track record of over-achieving KPI&rsquo;s</li>
<li>Strong phone contact handling and active listening skills</li>
<li>Familiarity with CRM systems and practices</li>
<li>Customer orientation and ability to adapt/respond to different enquiries</li>
<li>Excellent communication and presentation skills</li>
<li>Ability to multitask, prioritise, and manage time effectively</li>
</ul>
 You Have:
<ul>
<li>Excellent team working and collaboration skills</li>
<li>Patience</li>
<li>Ability to remain calm under pressure</li>
<li>Friendly and tactful personality</li>
<li>Excellent timekeeping and attention to detail</li>
<li>Ability to handle complaints and difficult situations</li>
<li>Problem solving skills</li>
<li>Strong verbal and written communication skills</li>
<li>Understanding and empathetic approach</li>
<li>Genuine passion for customer care</li>
<li>Tenacity</li>
<li>Resilience</li>
</ul>
&nbsp;

Customer Service Adviser

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Wayleave Sales Manager
As G.Network continues its rapid expansion it is now building and expanding a dedicated Wayleave team to create, negotiate and secure Wayleaves and connectivity into the many buildings that it passes.&nbsp;&nbsp; Fibre connectivity is increasingly important to occupiers of buildings, be they residential homes or corporate premises, fast, reliable, and affordable high-speed connectivity is essential to modern productive living and working.&nbsp; This is also increasingly important to Landlords looking to market, let, or sell properties and helping them secure and maintain occupancy and add value to the occupier Landlord agreements and relationships.&nbsp;&nbsp;&nbsp;
We are looking to rapidly expand out the team to manage this process and are now looking for &lsquo;Wayleave&rsquo; Sales Managers, to manage a team of Wayleave Business Development Managers to manage the landlord relationships, the wayleave process and to secure the building wayleaves at pace and scale.
This is a fantastic opportunity for an ambitious, entrepreneurial minded, excellence driven sales leader to drive customer growth at one of the fastest growing telecoms companies in the UK.
What you&rsquo;ll do The Wayleave Sales Manager will lead a team of Business Development Managers and will take responsibility for all wayleave end-to-end sales activities to deliver company targets in-line with the sales strategy and processes.
This Wayleave Sales Manager will be responsible for the hiring, development, motivation, direction, operational management, and leadership of a wayleave sales team.
The team will look for you to inspire and lead them, both creatively and operationally. You will develop and implement a highly effective and innovative sales plan to ensure that targets are met or exceeded. The role will be working with cross-functional teams and internal stakeholders; building relationships to help to deliver the Wayleave Sales Strategy.
The Responsibilities ● Help devise, develop and implement the wayleave sales and process plan ● To recruit, develop and run a high performing wayleave sales team ● Monitor and communicate the daily sales team targets ● Manage KPI&rsquo;s and report progress with forecasted month performance. ● Awareness of potential or active challenges, changes, and developments in the market ● Develop effective sales strategies and ensure their timely implementation ● Keep up-to-date with the demand and supply of company&rsquo;s products/services, economic indicators, changing trends and its competitors ● Encourage continued improvement and growth within the immediate team and across the department ● Manage the recruitment and onboarding of Business Development Managers in conjunction with the Recruitment team. ● Responsible for team performance management, including succession planning and objective setting The Deliverables ● To meet and exceed monthly and quarterly wayleave targets as set by the business and in line with business plans. ● To meet and exceed quarterly set objectives in line with business objectives, including people objectives, Salesforce administration objectives, sales funnel objectives. ● Monthly forecast accuracy ● To build quarterly business plans in line with the overall wayleave sales strategy.
You Offer You will be a leader and motivator of sales teams with the ability to manage with discipline the operational processes of a sales function. You can demonstrate a track record history of high performance against sales targets.
Competitive but a team player working collaboratively with other sales managers within the team, you will be highly organised, action oriented and analytical in your approach.
Bright, enthusiastic, driven and tenacious, with the ability to work in an adaptive, changing environment.
Skills, experience and qualifications (required) ● Management experience of a sales team or an internal history of high performance and supporting the sales leadership function in projects/deputising for sales management. ● Knowledge and experience of building and cultivating a high-performance team culture. ● Experience of remote and face to face management of a sales function. ● Proven negotiation experience. ● Comfortable in a fast-paced and ever-changing environment. ● Ability to be proactive and plan effectively. ● Excellent communicator, with the ability to build and maintain relationships at all levels within the business, as well as internal stakeholder management. ● Experience of building a positive and successful team culture and environment. ● Proven experience of pipeline sales management and forecasting. ● Educated to degree level. ● Strong presentation skills.
Skills, experience and qualifications (preferred) ● Knowledge and experience of the telecommunication product set; ideally broadband ● Experience negotiating wayleaves with Freeholders for telecommunications route approval (or similar) ● Understanding of the legislative and statutory issues surrounding wayleaves ● Experience of working at both a strategic and hands on level. ● Experience of Salesforce CRM platform
About us We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London. It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
Bring your whole self to work G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.

Douglas Grierson

Owen Clements

Wayleave Sales Manager

question_14016787002

question_14016788002[]

question_14016789002

question_14016790002

Systems &amp; NetOps Lead&nbsp;
The role will be reporting to the Head of Networks, the successful candidate will have responsibility to dictate and oversee technologies of team projects, internal design and development processes, security and expansion of the network.&nbsp;
As a technology focused role, prospective candidates will be expected to own systems architecture &amp; security frameworks along with the optimisations of systems communications.&nbsp;
What you&rsquo;ll do&nbsp;
<ul>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="5" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Lead system design, maintenance &amp; security architecture.&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="5" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Gather and analyse technical requirements and opportunities from internal stakeholders and map them to available systems within the market.&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="5" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Work with internal business and external stakeholders to help ensure successful delivery of road mapped items.&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="5" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Ensure that all systems and fully resilient and redundant.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="5" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Identify and mitigate technical risks associated with technology, systems &amp; projects.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="5" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Ensure the uptime is maintained on business-critical systems &amp; SLAs are adhered to.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="5" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Create technology frameworks, migration strategy, high level design, low level design &amp; other technical documents.</li>
<li data-leveltext="●" data-font="" data-listid="5" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Visit data centres &amp; sites to ensure they are prepared inline with the project delivery.&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="5" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Provide Out of Hours support for systems escalations&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="5" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Support operations as per business requirements.&nbsp;</li>
</ul>
&nbsp;Skills, experience and qualifications (required)&nbsp;
<ul>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Strong experience in large scale systems project delivery environment. &nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Experience of installing, maintaining and working with Linux (Ideally Redhat/Centos) &amp; Databases (mariadb, postgresql etc).&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Experience working with Automation using Python and/or Ansible.&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Experience with creating and maintaining high availability clusters.&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Solid understanding of security best practices and the means to implement them.&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Experience working with cloud-based infrastructure (AWS EC2 instance, Direct connect OR Similar Azure Stack/Technologies etc)&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Comprehensive practical and theoretical knowledge of typical carrier technologies, including OSPF/ISIS, DHCP &amp; DNS, IPv6, Firewalls, VPN solutions.&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">The ability to quickly learn and implement new technologies, in a fast paced, constantly evolving environment.&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Experience with setting up Network Monitoring Systems (NMS) such as Solarwinds, Nagios, Elasticsearch, ICINGA2, Zabbix etc.&nbsp;&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Experience with CI/CD Pipelines (Jenkins etc).&nbsp;</li>
<li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">The aptitude to work autonomously, or to lead a small team.&nbsp;</li>
</ul>
&nbsp;Skills, experience and qualifications (preferred)&nbsp;
<ul>
<li data-leveltext="●" data-font="" data-listid="2" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Service provider background&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="2" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Robust Network Security Exposure&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="2" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Exposure to SDN&nbsp;</li>
<li data-leveltext="●" data-font="" data-listid="2" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Good knowledge of CDNs/SSL/Proxies.&nbsp;</li>
</ul>
About us&nbsp;
We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London.&nbsp;
It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.&nbsp;
Bring your whole self to work&nbsp;
G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.&nbsp;

Systems & NetOps Lead

question_14018559002[]

question_14018560002

question_14018561002

question_14018562002

question_14018563002

Wayleave Officer
As G.Network continues its rapid expansion it is now building and expanding a dedicated Wayleave team to create, negotiate and secure Wayleaves and connectivity into the many buildings that it passes.&nbsp;&nbsp; Fibre connectivity is increasingly important to occupiers of buildings, be they residential homes or corporate premises, fast, reliable, and affordable high-speed connectivity is essential to modern productive living and working.&nbsp; This is also increasingly important to Landlords looking to market, let, or sell properties and helping them secure and maintain occupancy and add value to the occupier Landlord agreements and relationships.&nbsp;&nbsp;&nbsp;
We are looking to rapidly expand out the team to manage this process and are now looking for ‘Wayleave’ Business Development Managers, to manage the landlord relationships, the wayleave process and to secure the building wayleaves at pace and scale.&nbsp;
This is a fantastic opportunity for an ambitious, entrepreneurial minded, excellence driven individual to drive customer growth at one of the fastest growing telecoms companies in the UK.
What you’ll do Wayleave negotiation: ● Work with residents and businesses who have placed orders to identify the freeholder / owner of their building. ● Implement and help develop sales and process strategies for wayleave negotiation ● Engage freeholder / owner to agree full-building wayleave (legal right to place our infrastructure into their building) ● Pitch G.Network as the preferred supplier of fibre connectivity to the building ● Identify and manage the stakeholders through the process from initial engagement through to close ● Negotiate wayleaves, fees, T’s &amp; C’s and timeframes to install to conclude the agreement ● Close wayleave agreements and pass to customer connections team to activate orders.
Business Development: ● Research engaged freeholders ● Highlight portfolio opportunities to Property Team ● Drive relevant Landlord data into Salesforce (CRM) ● Propose and Pitch fibre broadband infrastructure products ● Work with marketing to deliver effective Landlord campaigns ● Keep Salesforce CRM up to date at all times ● Provide feedback from landlords to enable improvement of customer journey and service.
Internal stakeholder management: ● Work across multiple internal teams to deliver 100% fibre to residents and businesses ● Help develop new opportunities into key accounts for property and sales ● Introduce senior external stakeholders to Property team
Skills, experience and qualifications (required) ● Experience growing and retaining client accounts with a wide range of stakeholders. ● Understanding of qualifying client requirements and goal setting ● Sales process management, from qualification, propose, negotiate and close ● Experience of managing a sales funnel to hit and exceed targets ● Highly organised and disciplined ● Motivated and tenacious ● Proven examples of working to targets ● Self-manager, self-starter ● Collaborative and team-oriented approach ● Success in proactively overcoming roadblocks to your key goals with a creative mindset. ● Experience in a fast-paced and ever-changing environment with a ‘start-up’ mindset
Skills, experience and qualifications (preferred) ● Experience executing processes in a commercial environment. ● Detailed knowledge of telecommunications product and solution portfolio, in particular an understanding of Broadband technology including FTTP ● Relationship(s) and experience with Property Sector clients ● Understanding the property stakeholder environment including freeholders, managing agents etc ● Awareness / Knowledge of relevant statutory and legislative issues relating to wayleaves ● Experience on bidding for frameworks ● Educated to degree level. ● Experience of Salesforce CRM
About us We’re rebuilding London’s broadband from the fibre up. Street by street, building by building, we’re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it’s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London. It’s a project like no other. We’re growing fast, and we’re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we’d love to hear from you.
Bring your whole self to work G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That’s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.

Craig Marvin

Amy Morfoot

Nadine Curran

Wayleave Business Development Manager

question_14127781002

question_14127782002[]

question_14127783002

question_14127784002

question_14127785002

Wayleave Officer

<h4>Principal NetOps Engineer</h4>
As Principal NetOps Engineer, you will be part of Systems Engineering Team within the Network Department bridging the work between core networking and supporting systems, along with automation.&nbsp;
You will need to draw on your experience of working with Linux-based Network Systems and, have the ability to work with a variety of other systems such as Monitoring, IP Addressing, Inventory Management &amp; Automation.
Ideally, you will have a strong background in Network Automation, Monitoring, Systems Security &amp; Networking Protocols . &nbsp;
<h4>What you&rsquo;ll do</h4>
<ul>
<li>Design, Install, Setup &amp; Maintain Highly Available Monitoring Systems for Networks</li>
<li>Install and administer complex 3rd party software and internal tools</li>
<li>Deploy &amp; Maintain Systems &amp; Network backup solutions.</li>
<li>Design and apply Security Policies to the Networking Systems</li>
<li>Assist with maintaining and testing disaster recovery and fail-over procedures</li>
<li>Design &amp; Implement automation to support scaling of network</li>
<li>Deploy &amp; Maintain DNS &amp; DHCP High Availability Pairs</li>
<li>Producing intelligent, scalable and maintainable automation solutions for network &amp; systems deployments (based on python/perl/ansible)&nbsp;</li>
<li>Provide out of hours support for issues &amp; escalations.</li>
<li>Troubleshoot and resolve application security level issue</li>
<li>Troubleshoot any systems related issue</li>
</ul>
<h4>&nbsp;Skills, experience and qualifications (required) </h4>
<ul>
<li>Strong experience in installing, maintaining and working with Linux (Ideally Centos) systems with primary focus on network &amp; monitoring applications</li>
<li>Experience with configuration management applications like PUPPET/Ansible is desirable.</li>
<li>Sound knowledge of network protocols, TCP stack knowledge and supporting systems (such as SNMP, BGP, IPSec, Netflow, VPNs, DHCP, DNS &amp; IPv6)</li>
<li>Extensive Hands on experience with Git &amp; AWS (Direct Connect, EC2 &amp; VPCs)</li>
<li>Experience with setting up monitoring systems like Elasticsearch, ICINGA2, Zabbix and Grafana is MUST.</li>
<li>Good knowledge of Web Application Security protocols and tools like OWASP, IP Tables and OpenVPN.</li>
<li>Experience with Patching &amp; Reporting of Linux based Systems.</li>
<li>Competence in IP, HTTPS, DHCP and DNS Deployments.</li>
<li>Experience with working systems with high availability.</li>
<li>Experience with Automation technologies to facilitate deployment and testing.</li>
<li>Experience in working in a small team and being self-sufficient.</li>
<li>Experience in Agile environment.</li>
<li>Ability to manage own time and work under pressure to prioritize Ad Hoc requests.</li>
<li>Take initiative and participate in other projects.</li>
</ul>
<h4>Skills, experience and qualifications (preferred)</h4>
<ul>
<li>Knowledge of YAML, YANG, NETCONF</li>
<li>Extensive knowledge and experience of network security, Firewalls &amp; DDos Mitigation Systems</li>
</ul>
<h4>About us</h4>
We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London.
It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
<h4>Bring your whole self to work</h4>
G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.

Principal NetOps Engineer

Replacement name

question_14933234002[]

question_14933235002

question_14933236002

question_14933237002

question_14933238002

Head of Technology Architecture
As the Head of Technology Architecture you will establish, lead and govern the Architecture function to delivery customer focused value and drive development of the next generation of IT products and services.
You will support the business strategy by working closely with the Business Process &amp; Requirements function and wider G.Network organisation to deliver the below: -
&bull; Developing and maintaining the technology vision, strategy and roadmap that is aligned to the G.Network business strategy closely working with commercial, operations and wider technology functions. &bull; Ensuring effective governance of short term and longer term solution delivery through alignment to technology vision, establishment and adoption of architectural principles and patterns. &bull; Managing internal and external stakeholders to communicate and socialise technology vision and roadmap. &bull; Driving a culture of innovation by scanning the market to collect, generate and analyse innovative ideas and technologies. &bull; Creating and evolving the architectural operating/delivery model to ensure close integration with the Delivery teams. &bull; Developing and growing the maturity of the Architecture practice to ensure knowledge, standards and principles are maintained. &bull; Maintaining the technical architecture and synchronising Solutions across Application, Data, Security and Infrastructure domains to ensure technology architecture continues to be supported, operable, scalable and meets performance requirements.
What you&rsquo;ll do &bull; Own the overall architecture of all technology solutions at the company &bull; Enhance integration and standardisation of best practices &bull; Initiate technology evaluations and POC&rsquo;s &bull; Support solid foundations for next phase of growth &bull; Present POC&rsquo;s for new products as well as improving existing systems &bull; Provide input to technology stack &amp; business requirements
Skills, experience and qualifications (required) &bull; A successful technology driven background and a passion for modern technology &bull; Proven experience as an enterprise architect &bull; Strong database design and solutions &bull; Strong Microsoft stack experience and experience with Microservices &bull; Expert in Azure &bull; Experience of MS Dynamics &bull; Salesforce
Skills, experience and qualifications (preferred)
&bull; TOGAF or similar
About us We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London. It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
Bring your whole self to work G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.

Greg Sherwin

Christos Tsotskas

Head of Technology Architecture

question_15149411002

question_15149412002

Head of Technology Architecture 

Head of Programme Management As the Head of Programme Management, you will establish, lead and govern the Programme Management function to deliver customer focused value and drive development of the next generation of IT products and services.
You will drive the business strategy by working closely with the Business Process &amp; Requirements and Technology Architecture functions, and wider G.Network organisation. This is an excellent opportunity to come in and shape a greenfield function from scratch, establishing process, policy and governance.
What you&rsquo;ll do Oversee a Portfolio of Projects within the book of work for G.Network to include:
&bull; Creating and managing business cases for programmes of work from inception through delivery and closure.
&bull; Being responsible for governance and oversight, provide the framework for implementation working with the ExCo team to establish a governance forum that is fit for purpose (having identified the key stakeholders) and facilitate the continuous review and approval of key deliverables.
&bull; Determining, monitoring, and managing the workforce and financial requirements, supplier and vendor management, monitoring and supplying related risks and setting up the initiative team with clear roles and responsibilities, ensuring ongoing costs meet budget requirements.
&bull; Providing and regularly reviewing an honest, transparent assessment of each of the project&rsquo;s status and RAID (risks, assumptions, issues, dependencies) of the initiative &ndash; proactively burning down risks &amp; issues, escalating via appropriate governance. Proactively managing interdependencies between projects. Managing any change control through agreed governance.
&bull; Ensuring that planned outputs deliver the agreed outcomes and that the outcomes remain relevant; course correcting where required to ensure projects deliver on their aims; working with delivery partners to determine and plan work packages.
Planning &amp; Tracking &bull; Monitor and report programme/project milestones &ndash; track the progress of the programme/project in terms of schedule, costs and benefits.
&bull; Identify variances and propose remedial measures to the appropriate governance forums.
&bull; Apply agreed change control to the programme/projects.
&bull; Monitor and report programme/project RAID items &ndash; facilitate the identification of delivery barriers, risks and risk response planning for the programme/project in scope.
&bull; Ensure that interdependencies within the programme/project are clearly identified and managed.
&bull; Monitor and report progress with programme/project change requests.
&bull; Run programme/project reporting review meetings.
Finance &amp; Reporting &bull; Monitor, track and report benefits realization.
&bull; Monitor, track and report programme/project finances including forecasts &amp; variances.
&bull; Monitor &amp; report programme/project resource demand.
Skills, experience and qualifications (required) ● Experience of managing a portfolio of technology and business change projects of significant value within a fast paced, scale up environment. ● Line management experience of at least 4 resources. ● Recognised Project Management Certification (i.e. Prince 2, APM, PMP). ● Effective communicator and experienced in change management . ● Able to work with ambiguity and able to make data-driven recommendations for project/ programme prioritisation and solution design. ● Experience of working in an operational environment and an ability to adapt plans to ensure projects land on time and in budget with no operational disruption. ● Excellent business judgment and a practical, common-sense approach to getting things done. ● An analytical, innovative, and creative mindset with strong attention to detail. ● Ability to build relationships and influence without direct authority with experience of liaising with C-suite stakeholders. ● A team player and enterprise thinker. ● Current hands-on Project/Programme Management experience.
Skills, experience and qualifications (preferred)
● Experience of working within the telecoms or utility sector
 About us We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London. It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
Bring your whole self to work G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.

Head of Programme Management  

question_15149479002

question_15149480002

Head of Business Process and Requirements
Owing to our ongoing expansion, we are currently seeking a Head of Business Process and Requirements to join a rapidly expanding to join a fast growing London based fibre optic broadband provider that is going through a large-scale Business and Digital transformation. You will take full responsibility for business analysis which will involve leading the selection of appropriate business analysis methods, tools, techniques, selecting appropriate approaches (Waterfall and AGILE).
In addition, you will be responsible for leading a team of Business Analysis (contract and permanent staff), responsible for their professional development, resourcing planning and ensuring the of capability matures.
This is an exciting opportunity to join a newly formed IT Leadership team for a market leading organisation that are growing substantially. There are a substantial amount of Business Change and Technology transformation projects and programmes to deliver.
Skills, experience and qualifications (required) &bull; Previous experience operating as a Head of Business Architecture/Business Analysis &bull; Proven experience in setting up a new capability from scratch including documentation methods, procurement of new tools and set up of key metrics &bull; Experience of line management and professional development of a team of Business Analyst&rsquo;s &bull; Strong stakeholder management and communication skills
Skills, experience and qualifications (preferred)
&bull; Waterfall/Agile
About us We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London. It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
Bring your whole self to work G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.

Head of Business Process & Requirements

question_15149630002

question_15149631002

IT Infrastructure Engineer
The IT Infrastructure Engineer forms part of an exciting, dynamic and busy IT department, delivering projects, mentoring juniors and being the escalation point for all IT related queries across the company. It&rsquo;s a great role if you&rsquo;re looking to get involved in a wide variety of projects, within a dynamic and fast paced environment. You&rsquo;ll need to be a real team player and understand the importance of delivering projects on-time, and to scope. Working with a wide variety of stakeholders you&rsquo;ll need to demonstrate exemplary communication skills, both written and verbal, alongside your technical expertise. 
What you&rsquo;ll do:
<ul>
<li>Requirements gathering with business stakeholders to scope and support IT projects.</li>
<li>Liaise with vendors &amp; suppliers to find the right hardware or software for the business.</li>
<li>Create Statement of Works and Project Deployment Plans.</li>
<li>Train and mentor junior IT Team members in the department.</li>
<li>Disaster recovery planning and testing.</li>
<li>Physical security systems.</li>
<li>Responsible for Azure Active Directory, Domain design, implementation &amp; administration.</li>
<li>Working with Azure AD to ensure security (using Bitlocker, Intune and device management).</li>
<li>Design, Build, Maintain and administer the office IT systems: Switches, Routers, Firewalls, Print Server Solutions and work with the Networking team to devise security policies.</li>
<li>Design and implement IT infrastructure monitoring.</li>
<li>Maintain the software licence register to ensure compliance between licences owned and used.</li>
<li>Manage and control company laptops.</li>
<li>Manage the internal cabling for corporate infrastructure.</li>
<li>Develop and maintain company Intranet.</li>
<li>Create &amp; enforce security policies on all company hardware &amp; software.</li>
<li>Responsible for managing the Microsoft Licensing and ensuring Procurement are notified when the licenses are running out.</li>
</ul>
&nbsp;
Skills, experience and qualifications (required):
<ul>
<li>Experience working with AWS, Azure or similar cloud platforms.</li>
<li>Demonstrable project Delivery Experience.</li>
<li>Strong experience with design, deployment &amp; migration of Active Directory (Cloud &amp; On-Premise).</li>
<li>A working knowledge of Microsoft, Linux and MacOS operating systems.</li>
<li>Strong experience working and maintaining relational databases (MS SQL, Postgres, MySQL, etc.).</li>
<li>Ability to work in ITIL v3, PRINCE 2 &amp; Agile environments.</li>
<li>Strong knowledge of Microsoft 365 and G-Suite Apps.</li>
<li>Demonstrable experience in virtualised environments (preferably VMWare Infrastructure) and SAN systems.</li>
<li>Proven ability to build and maintain Server Hardware Platforms.</li>
<li>Extensive knowledge &amp; experience of High Availability Systems &amp; Failover Testing.</li>
<li>Experience with automating hardware and software deployments.</li>
<li>Powershell, Bash &amp; Python scripting.</li>
<li>Experience using incident management tools and working within an ITIL based infrastructure. </li>
</ul>
Skills, experience and qualifications (preferred):
<ul>
<li>ISP experience would be great, but not essential.</li>
<li>Experience using incident management tools and working within an ITIL based infrastructure.</li>
<li>Microsoft qualifications: MCSE &amp; Azure Administrator Associate.</li>
<li>Network qualifications such as CCNA or equivalent experience (Extensive knowledge and experience of DHCP, DNS, Wireless, Switching, Routing &amp; Firewall policies.</li>
</ul>
&nbsp;
About us
We&rsquo;re rebuilding London&rsquo;s broadband from the fibre up. Street by street, building by building, we&rsquo;re installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it&rsquo;s been waiting for. And once our infrastructure is installed, we offer world-class service to residents and businesses across London.
It&rsquo;s a project like no other. We&rsquo;re growing fast, and we&rsquo;re looking for great people to join us. G.Networkers are nimble, entrepreneurial, and never settle for second best. If that sounds like you, we&rsquo;d love to hear from you.
Bring your whole self to work
G.Network is a diverse and inclusive company and we are proud to be an equal opportunity employer. Our network will serve Londoners in all their amazing diversity. That&rsquo;s why we want our workforce, as far as possible, to reflect that diversity. We hire people based on their talents and what they can deliver as G.Networkers - not on their background, or their views on the best way to do the job.

Ken Yu

Arif Rashid

Infrastructure Engineer

IT Infrastructure Engineer

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